Founded in 2018, LuckBox is a specialist eSports betting site that is owned and operated by Real Time Gaming Holdings. Licensed by the Isle of Man Gambling Supervision Commission, LuckBox covers all major eSports tournaments and events, with punters based in a host of countries being in a position to sign up. This review will highlight everything in which LuckBox has to offer, including everything from markets and odds to bonuses and customer support. We will begin by listing the pros and cons of LuckBox, based on our experiences with the operator.
Pros & Cons of LuckBox
– Good number of eSports markets available
– Excellent live betting platform
– Appealing odds on pre-game bets
– Generous welcome bonus & ongoing promotions
– Restricted in certain countries
Founded in 2018 by Lars-Kristian Lien, LuckBox is based in Douglas, the Isle of Man. Their site is available five languages, English, German, Russian, Spanish and Portuguese, while a popular affiliate program is also associated with LuckBox, offering commission and access to banners and graphics. Meanwhile, former Unikrn as Head of Brand Communications, Lachlan Thomson, joined the team as Head of Performance Marketing in October 2020. LuckBox really is an eSports operator run by eSports lovers.
Which eSports Does LuckBox Cover?
13 different eSports are covered at LuckBox in total, including CS:GO, League of Legends, Dota 2, Overwatch, Rainbow Six, Call of Duty, Starcraft II, FIFA, NBA2K, Honor of Kings, Rocket League, Kings of Glory and Hearthstone. It is not just the number of markets that is pleasing however, with the depth also being impressive. A large number of international and regional events are covered, including competitions from the ESL, ESEA, PCS and LEC. As such, punters should find something to suit their needs, with only the introduction of markets surrounding Fortnite, Valorant and World of Tanks being needed to make their eSportsbook complete.
LuckBox certainly doesn’t disappoint when it comes to odds, with the prices surrounding eSports markets being up there with the very best operators. Odds are clearly calculated by industry experts, meaning that those with a good knowledge of organizations, teams and players being able to find value on a regular basis. Displayed in a decimal format, although this can be changed to either fractional or American, odds mean that customers at LuckBox can expect a return to player amount as high as 95%, which is certainly above the industry average.
Bonuses & Promotions
One of the most pleasing aspects of this review is the number of promotions available to customers at LuckBox. The deals start upon signing up, with a 100% matched deposit bonus of up to $100 being on offer. A deposit of just $10 using the promo code “GLHF” is required in order to qualify, with punters then having to wager the total bonus amount at odds of 1.5 or greater before withdrawals can be made. Users have 14 days in which to meet the wagering requirements.
Meanwhile, existing customers can also take advantage of promotions at LuckBox. While such promotions will change on a regular basis, due to the fact that they are often based on specific events, the following are the type of promotions customers can expect to find:
Combo Bet Cash Back – Place a Combo Bet of at least four selections and get your money back if one lets you down. A refund of up to $25 is available, with each selection having to meet the minimum price of 1.2 to be eligible, along with total combined odds of 2.0. The minimum bet is $5, with refunds being paid out in the form of a free bet in under 24 hours of bets being settled.
Kato20 Bonus – Use the promo code “Kato20” when making a depositing at least $20 will see their deposit doubled. Available up to a maximum of $50, bonus funds must be wagered x10 before withdrawals can be made.
Live eSports Betting at LuckBox
The quality of the live betting page at LuckBox is another hugely appealing factor for potential customers. Most eSports matches are available to bet on once underway, however it is CS:GO, League of Legends and Dota 2 that feature most predominantly. Punters can bet on the winner of individual maps, as well as the same markets found on pre-match options. Live markets are one of the first things in which users will see upon entering the LuckBox eSportsbook, with many being supported by live streaming. Customers must be logged in to take advantage of this service, with both major and minor tournaments being available to watch on desktop and mobile. The majority of streams are delivering by specialist Twitch, making following the action an easy task. Streams are normally as few seconds behind the action in order to prevent punters having an unfair advantage, with in-play odds being updated regularly based on the play.
Design & Usability
Relatively little time is needed to get used to the design and layout of the LuckBox eSportsbook site either. The interface is easy to use and makes moving between markets and features simple, with all popular options being accessible in just one click. All eSports games are listed across the top of the page, while customers can easily view upcoming matches and previous results at any time. Meanwhile, a built-in search engine also makes it easy to locate markets involving your favorite organizations, teams and players. On top of this, the dark color scheme and effective use of imagery means that the LuckBox site never appears overcrowded or messy.
The LuckBox site is also fully functional on mobile browsers, with pages having been optimized for different screen sizes. Meanwhile, a very efficient mobile app is available to iOS and Android customers, with this platform making betting on eSports on the go a simple task.
Safety & Security
United Kingdom, United States, Iran and North Korea
LuckBox supports a variety of payment methods, meaning that customers have a host of options when it comes to depositing and withdrawing funds. Payments can be made using Visa, Mastercard, Bank Wire, Skrill, Neteller, WebMoney, Qiwi, Astropay, MuchBetter, Trustly, Paysafecard, Yandex, EPS and SafetyPay, with the majority allowing for instant deposits. Meanwhile, withdrawals can take up to 5 days to process, with it being recommended to use the same payment method across the board where possible. Unfortunately, payment using cryptocurrency is not currently permitted.
Support is available 24/7 at LuckBox, something which cannot be said of other specialist eSports betting operators. Communication can be initiated over email and Discord, however the lack of telephone or live chat support is disappointing. A detailed FAQ page does go some way to making up for this, which includes useful information surrounding banking, bonuses, software and account issues. Meanwhile, LuckBox are also active on Twitter, with this platform being perfect for those looking to keep up to date with the latest promotions and eSports markets.
Additional Features at LuckBox
LuckBox regularly runs exclusive tournaments, which tend to be dedicated to the most popular eSports events. With LuckBox not offering any sports betting markets or casino games, as found with other operators, it is important that they try to differentiate in other ways. A regularly updated blog helps to keep readers up to date with news surrounding both the company and eSports industry, while a results page makes it easy to see how teams and players have got on of late.
Bottom Line on LuckBox
Overall, LuckBox is an excellent platform for eSports betting. Their eSportsbook site is incredibly easy to use, while promotions are available to customers as soon as they sign up. A good number of eSports markets are available, with their coverage being especially impressive for a brand that has only been running since 2018. With odds at LuckBox being hugely competitive too, this really is a site that meets the demands of almost all potential users. There really are almost no limitations to speak of at LuckBox, with ante-post, pre match and in-play markets being available daily. So, be sure to check LuckBox out for yourself, including their excellent live streaming service and welcome bonus.
Which eSports markets can be found at LuckBox?
13 different eSports markets are available at LuckBox all in all. Such markets surround events from the world of CS:GO, Dota 2, League of Legends, Overwatch, FIFA, NBA2K, Rainbow Six, Call of Duty, Honor of Kings, Starcraft II, Rocket League and Hearthstone. As such, you should find something to meet your needs in terms of eSports betting at LuckBox.
Does LuckBox offer live eSports streaming?
Yes. Almost all eSports matches are available to watch live LuckBox. Streams are mainly delivered by Twitch, while other providers are found too. Watching matches is not only hugely enjoyable, it can also aid your chances of winning.
Are promotions available to customers at LuckBox?
Absolutely! A generous and potentially lucrative welcome bonus is available to customers in a host of countries. This bonus provides punters with an excellent platform to build upon, with the terms and conditions and wagering requirements being relatively realistic too. Meanwhile, ongoing promotions for existing customers are also added regularly too, whether it be a free bet or money back offer.
How Do I know if LuckBox legal?
LuckBox is licensed and regulated by the Isle of Man Gambling Supervision Commission, a hugely respected authority within the gambling industry. As a result, only customers in a select few countries are restricted from taking advantage of what LuckBox has to offer.
What other services does LuckBox offer?
Despite not offering skins or fantasy eSports betting, any other sports betting markets or casino games, as found with other operators, LuckBox host regular eSports tournaments, something which helps to set them apart from their competitors.